RETURNS OR EXCHANGE
UK Delivery
All KM flat caps are hand cut and hand made, for these items and all others ordered online please allow between 1-5 working days from order for delivery. However we do hold most items in stock, if you would like to see if your item can be delivered more quickly or next day please call email sales@kempadoo.com. We use Royal Mail First Class and Special Delivery.
European & Worldwide Delivery
All Kempadoo Millar flat caps are hand cut and hand made, for these items and all others ordered online please allow 5-10 working days from order for delivery. However we do hold certain items in stock, if you would like to see if your item can be delivered more quickly or next day please email KM at sales@kempadoo.com. We use Royal Mail, Special Delivery or UPS for overseas orders.
Returns & Replacements
If you are unhappy with your flat cap in any way we will refund or exchange the garment if it is returned unworn within our returns period of 28 days.
Please return to: KM, 8 BROOKFIELD ROAD, LEEDS, LS6 4EJ with the paperwork and either a request to refund or exchange.
Faulty items
If you believe an item is faulty, please contact KM by email at sales@kempadoo.com
Wrong item
In the unlikely event, the item you received is not what you originally ordered please contact customer services, we will then advise on how to proceed with the return. We will cover postage costs for our error.
Payment methods
We accept credit cards from Visa, MasterCard, we also accept debit cards with Visa, MasterCard, Maestro, Solo and Visa Electron logo. We also accept paypal payments.